/* ============================================
   FAMILY CUSTOM - Chat Widget
   ============================================ */

/* Chat Button */
.chat-widget {
    position: fixed;
    bottom: 25px;
    right: 25px;
    z-index: 9999;
    font-family: 'Inter', sans-serif;
}

.chat-toggle {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 4px 20px rgba(224, 122, 95, 0.4);
    transition: all 0.3s ease;
    position: relative;
}

.chat-toggle:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 25px rgba(224, 122, 95, 0.5);
}

.chat-toggle i {
    font-size: 1.5rem;
    color: white;
    transition: transform 0.3s ease;
}

.chat-toggle.open i {
    transform: rotate(90deg);
}

.chat-toggle .chat-badge {
    position: absolute;
    top: -5px;
    right: -5px;
    background: #e74c3c;
    color: white;
    font-size: 0.7rem;
    font-weight: 700;
    min-width: 20px;
    height: 20px;
    border-radius: 50%;
    display: none;
    align-items: center;
    justify-content: center;
}

.chat-toggle .chat-badge.show {
    display: flex;
}

/* Chat Window */
.chat-window {
    position: absolute;
    bottom: 75px;
    right: 0;
    width: 380px;
    max-width: calc(100vw - 40px);
    height: 500px;
    max-height: calc(100vh - 150px);
    background: white;
    border-radius: 20px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    display: none;
    flex-direction: column;
    overflow: hidden;
    animation: slideUp 0.3s ease;
}

.chat-window.open {
    display: flex;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Chat Header */
.chat-header {
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    color: white;
    padding: 20px;
    display: flex;
    align-items: center;
    gap: 15px;
}

.chat-avatar {
    width: 45px;
    height: 45px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
}

.chat-info h4 {
    font-weight: 600;
    margin-bottom: 3px;
}

.chat-status {
    font-size: 0.8rem;
    opacity: 0.9;
    display: flex;
    align-items: center;
    gap: 5px;
}

.chat-status .status-dot {
    width: 8px;
    height: 8px;
    background: #4caf50;
    border-radius: 50%;
}

.chat-status .status-dot.offline {
    background: #ff9800;
}

.chat-close {
    margin-left: auto;
    background: none;
    border: none;
    color: white;
    font-size: 1.2rem;
    cursor: pointer;
    opacity: 0.8;
    transition: opacity 0.3s;
}

.chat-close:hover {
    opacity: 1;
}

/* Chat Messages */
.chat-messages {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 15px;
    background: #f8f9fa;
}

.chat-message {
    max-width: 85%;
    display: flex;
    flex-direction: column;
    gap: 5px;
}

.chat-message.bot,
.chat-message.support {
    align-self: flex-start;
}

.chat-message.user {
    align-self: flex-end;
}

.message-bubble {
    padding: 12px 16px;
    border-radius: 18px;
    font-size: 0.9rem;
    line-height: 1.5;
}

.chat-message.bot .message-bubble,
.chat-message.support .message-bubble {
    background: white;
    color: #333;
    border-bottom-left-radius: 5px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.chat-message.user .message-bubble {
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    color: white;
    border-bottom-right-radius: 5px;
}

.message-time {
    font-size: 0.7rem;
    color: #999;
    padding: 0 5px;
}

.chat-message.user .message-time {
    text-align: right;
}

/* Quick Replies */
.quick-replies {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 10px;
}

.quick-reply {
    padding: 8px 15px;
    background: white;
    border: 1px solid var(--color-accent, #e07a5f);
    border-radius: 20px;
    color: var(--color-accent, #e07a5f);
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.3s ease;
}

.quick-reply:hover {
    background: var(--color-accent, #e07a5f);
    color: white;
}

/* Typing Indicator */
.typing-indicator {
    display: flex;
    gap: 5px;
    padding: 15px 20px;
    background: white;
    border-radius: 18px;
    border-bottom-left-radius: 5px;
    width: fit-content;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.typing-indicator span {
    width: 8px;
    height: 8px;
    background: #ccc;
    border-radius: 50%;
    animation: typing 1.4s infinite ease-in-out;
}

.typing-indicator span:nth-child(1) { animation-delay: 0s; }
.typing-indicator span:nth-child(2) { animation-delay: 0.2s; }
.typing-indicator span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typing {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-5px); }
}

/* Chat Input */
.chat-input-area {
    padding: 15px;
    background: white;
    border-top: 1px solid #eee;
    display: flex;
    gap: 10px;
    align-items: center;
}

.chat-input {
    flex: 1;
    padding: 12px 15px;
    border: 1px solid #e0e0e0;
    border-radius: 25px;
    font-size: 0.9rem;
    outline: none;
    transition: border-color 0.3s;
}

.chat-input:focus {
    border-color: var(--color-accent, #e07a5f);
}

.chat-send {
    width: 45px;
    height: 45px;
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    border: none;
    border-radius: 50%;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.3s ease;
}

.chat-send:hover {
    transform: scale(1.05);
}

.chat-send:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* Live Support Request */
.live-support-btn {
    width: 100%;
    padding: 10px;
    background: transparent;
    border: 1px dashed var(--color-accent, #e07a5f);
    border-radius: 10px;
    color: var(--color-accent, #e07a5f);
    font-size: 0.85rem;
    cursor: pointer;
    transition: all 0.3s ease;
    margin-top: 10px;
}

.live-support-btn:hover {
    background: rgba(224, 122, 95, 0.1);
}

.live-support-btn i {
    margin-right: 8px;
}

/* Chat Pre-form (Email collection) */
.chat-preform {
    padding: 25px;
    background: white;
    text-align: center;
}

.chat-preform h4 {
    color: #333;
    margin-bottom: 10px;
}

.chat-preform p {
    color: #666;
    font-size: 0.85rem;
    margin-bottom: 20px;
}

.chat-preform input {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    margin-bottom: 10px;
    font-size: 0.9rem;
}

.chat-preform input:focus {
    outline: none;
    border-color: var(--color-accent, #e07a5f);
}

.chat-preform button {
    width: 100%;
    padding: 12px;
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    border: none;
    border-radius: 8px;
    color: white;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.3s;
}

.chat-preform button:hover {
    transform: translateY(-2px);
}

/* Waiting for support */
.waiting-support {
    text-align: center;
    padding: 30px 20px;
    color: #666;
}

.waiting-support i {
    font-size: 2.5rem;
    color: var(--color-accent, #e07a5f);
    margin-bottom: 15px;
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0%, 100% { transform: scale(1); }
    50% { transform: scale(1.1); }
}

.waiting-support h4 {
    color: #333;
    margin-bottom: 10px;
}

/* Mobile responsiveness */
@media (max-width: 500px) {
    .chat-window {
        width: calc(100vw - 20px);
        height: calc(100vh - 100px);
        bottom: 70px;
        right: -15px;
        border-radius: 15px;
    }
    
    .chat-toggle {
        width: 55px;
        height: 55px;
    }
}

/* Admin Chat Styles */
.admin-chat-section {
    margin-top: 30px;
}

.chat-conversations {
    display: grid;
    gap: 15px;
}

.conversation-card {
    background: white;
    border-radius: 12px;
    padding: 20px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    cursor: pointer;
    transition: all 0.3s ease;
    border-left: 4px solid transparent;
}

.conversation-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.15);
}

.conversation-card.unread {
    border-left-color: var(--color-accent, #e07a5f);
    background: #fff9f7;
}

.conversation-card.active {
    border-left-color: #4caf50;
}

.conversation-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.conversation-user {
    font-weight: 600;
    color: #333;
}

.conversation-time {
    font-size: 0.8rem;
    color: #999;
}

.conversation-preview {
    color: #666;
    font-size: 0.9rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.conversation-status {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 600;
    margin-top: 10px;
}

.conversation-status.waiting {
    background: #fff3e0;
    color: #ff9800;
}

.conversation-status.active {
    background: #e8f5e9;
    color: #4caf50;
}

.conversation-status.closed {
    background: #f5f5f5;
    color: #999;
}

/* Admin Chat Modal */
.chat-modal {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.5);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 10001;
}

.chat-modal.open {
    display: flex;
}

.chat-modal-content {
    width: 90%;
    max-width: 600px;
    height: 80vh;
    background: white;
    border-radius: 20px;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.chat-modal-header {
    padding: 20px;
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    color: white;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-modal-header h3 {
    display: flex;
    align-items: center;
    gap: 10px;
}

.chat-modal-close {
    background: none;
    border: none;
    color: white;
    font-size: 1.5rem;
    cursor: pointer;
}

.chat-modal-messages {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
    background: #f8f9fa;
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.chat-modal-input {
    padding: 15px;
    background: white;
    border-top: 1px solid #eee;
    display: flex;
    gap: 10px;
}

.chat-modal-input input {
    flex: 1;
    padding: 12px 15px;
    border: 1px solid #e0e0e0;
    border-radius: 25px;
    font-size: 0.9rem;
}

.chat-modal-input button {
    padding: 12px 25px;
    background: linear-gradient(135deg, var(--color-accent, #e07a5f), var(--color-wood, #c9a87c));
    border: none;
    border-radius: 25px;
    color: white;
    font-weight: 600;
    cursor: pointer;
}